This blog is now archived
This blog is now archived
Please note that this blog is no longer being updated.
Please note that this blog is no longer being updated.
You know that moment when you’re first introduced to someone and they ask what you do? In my distant past, I would say I was an English teacher. People would smile and nod. Simple. Now when I say I’m a …
Ok, so let's set the scene. I'm on my second day into a new role as a User Experience (UX) Designer/Researcher within The Student Loans Company, and at my first meeting I'm asked to write a blog piece.
Following a huge amount of effort from the team at the Student Loans Company, March/April is the starting point for some fairly rapid change. This latest milestone in SLC's transformation journey marks the largest investment in our core IT systems …
As part of the digital delivery programme, one of our first deliverables was to embed analytic scripts in our legacy systems to inform our new service design and then to provide a means of comparison when we have a new …
I’m delighted to announce that the new online application for full-time student finance has been launched! This represents a huge achievement for us and showcases the new way that we have been working – putting user needs at the heart …
Hello, I am a tech bod who has been working for the Student Loans Company for 8 years, and I’ve been fortunate to be involved in our first truly agile programme - Digital Delivery. As an organisation, we’ve committed to …
Every story has a beginning. This is ours, the origins of the digital delivery programme within SLC. It started towards the end of 2010, when a team from GDS carried out usability testing on our online application. This was so …
I’m Tom Meade and I am the digital delivery manager for the Student Loans Company (SLC)’s Transformation project. We’ve been doing a whole load of really interesting things over the past year and have learned a great deal. And on …